You can change or restore your Microsoft Exchange mail icon by modifying your Outlook application shortcut or editing the Windows Registry. Here is how to do both. Method 1: Change the Desktop Shortcut Icon
This is the easiest and safest method to change the appearance of your mail app. Right-click your Outlook desktop shortcut. Select Properties from the context menu. Click the Shortcut tab at the top. Click the Change Icon… button. Browse to select a new icon file (.ico). Select the desired icon and click OK. Click Apply and then OK to save. Method 2: Restore Default Windows Mail Icons
If your system icons are broken or blank, resetting the Windows icon cache usually restores them. Press Windows Key + R to open Run. Type cmd and press Ctrl + Shift + Enter for admin mode. Type taskkill /f /im explorer.exe and press Enter.
Type del /a /q “%localappdata%\IconCache.db” and press Enter.
Type start explorer.exe and press Enter to restart your desktop. Method 3: Change Icons via Windows Registry
For advanced users who want to change the system-wide icon association for mail files (.msg). Press Windows Key + R, type regedit, and hit Enter.
Navigate to: HKEY_CLASSES_ROOT\Outlook.File.msg.15\DefaultIcon Double-click the (Default) string value on the right.
Change the value data to the path of your preferred icon file. Restart your computer to apply the system-wide changes.
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